Privacy Policy

This Privacy Policy explains how NexGen Steel (“we,” “us,” or “our”) collects, uses, and protects information related to builders, developers, and other site visitors who use our website, submit project information, or communicate with us by phone, email, or text.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information you voluntarily provide, such as:

• Contact details (name, company, job title, phone number, email address)
• Project information (location, project type, size, start date, design requirements)
• Uploaded files and drawings (plans, specifications, schedules, and related documents)
• Information shared during calls, meetings, or through contact forms

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, device information, and browser type
• Pages visited, time spent on pages, and referral sources
• Cookies or similar technologies used for analytics and performance

2. How We Use Your Information

We may use the information we collect to:

• Review your project and prepare steel framing estimates, proposals, and comparisons
• Communicate with you by phone, text, email, or video conference about your project
• Schedule design reviews, coordination meetings, and site visits
• Operate, maintain, and improve our website, services, and internal processes
• Send you relevant updates, technical content, or marketing communications (where permitted)
• Comply with legal obligations and protect our rights and the rights of others

3. Text Messaging & Phone Communications

By providing your phone number, you agree that NexGen Steel may contact you by call or text message (including automated or prerecorded messages where permitted by law) related to project inquiries, estimates, scheduling, and other services you request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP.

4. Cookies & Analytics

We may use cookies, pixels, and similar tracking tools to understand how visitors use our site, improve performance, and support marketing efforts. You can adjust your browser settings to refuse cookies, but some site features may not function properly as a result.

5. When We Share Your Information

We do not sell your personal information. We may share information with:

• Trusted service providers who support our operations (e.g., hosting, CRM, email, communications)
• Engineering or construction partners involved in reviewing or pricing your project
• Professional advisors (e.g., legal, accounting) when reasonably necessary
• Government authorities or law enforcement when required by law or to protect our rights

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information as long as necessary to support ongoing or future projects, meet legal and regulatory requirements, resolve disputes, and enforce our agreements.

8. Your Choices

• You may unsubscribe from marketing emails by using the “unsubscribe” link in our messages.
• You may opt out of text messages by replying STOP to any message.
• You may contact us to request access, updates, or deletion of certain information, subject to applicable laws and legitimate business needs.

9. Third-Party Websites

Our website may link to third-party sites or platforms (e.g., file transfer tools or industry resources). We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies separately.

10. International Visitors

Our services are primarily directed to users within the United States. If you access our services from outside the U.S., you understand that your information may be transferred to and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after changes are posted indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

NexGen Steel
Attn: Privacy
Phone: (469) 353-7775
Email: [email protected]